We provide local Hawaii businesses with the reliable IT and cybersecurity solutions they need to keep their businesses running and secure. Organizations connect with us when they are frustrated with unreliable technology, unsatisfied with the response time of their current IT provider, have doubts about the money they are spending to backup and secure their data, or need to meet compliance regulations and are exhausted by the process. Since 2006, HI Tech Hui has introduced Hawaii businesses to a network of expert business, cybersecurity and IT professionals to help our customers transform into secure companies who leverage technology to be more successful.
Our Vision
We are Hawaii’s Cybersecurity experts! Our team helps protect Hawaii’s businesses from cyber attacks, data loss and downtime. We augment internal IT departments with our IT support and cybersecurity expertise.
We are a driving force in educating the community and we strive to help grow Hawaii’s talent through our community efforts. We help drive the tech industry in Hawaii making our State a better and safer place for the future!
Our company operates with a set of core values that we live by. We create a fun working environment where we are all passionate about what we do and love where we work. We want to provide the best customer experience possible and do what we can to make this world a better, happier place... one person, one employee, one customer at a time.
Core Values
PURSUE GROWTH AND LEARNING - Technology changes at the speed of light. Rest assured knowing that HI Tech Hui is the best of the best in our industry. Not only do we believe in personal development books and seminars, but we also believe in learning to stay ahead of the curve. We're constantly training, receiving mentorship, getting help from coaches to make us the very best in our field.
ENJOY LIFE, HAVE FUN, LAUGH LOTS - Life isn't about working all day, every day. While work does make up most of our waking hours, it's important to live a full life of happiness and fun. We believe that when you have a full life, it spills over and brightens the lives of others, including yours.
DELIVER HAPPINESS - Creating a happy life for ourselves is our responsibility. We believe that when one is happy, they exude happiness in all they do. At HI Tech Hui we want to provide the best experience possible, and we aim to deliver that WOW. We believe that happy employees deliver quality service. Our team aims to brighten your day. Put us to the test!
BE RELENTLESS, GET IT DONE - We see things to the end. We do whatever it takes. We overcome obstacles that get thrown our way. We care, and it's important to us that we show you.
DO IT WITH ALOHA - Live aloha, be aloha. Our vision and mission go beyond tech and profits. We care deeply for our employees, partners, vendors, and clients. It is about spreading aloha, forgiveness, and taking risks to build deeper connections.
Meet our Team
Loren Aquino
CXO and Head of Operations
Loren’s Why
Being born and raised in Hawaii, the Islands have always been home to me. Many of my friends left the Islands after graduation; some by choice and others because it was a financial necessity. I’ve been VERY blessed to have been able to grow my career and raise my family in the Islands. I haven’t done this on my own. My journey has been influenced by my managers, mentors, coaches and co-workers. My “why” is to pay it forward by providing an environment where technology professionals can grow whether they be our employees, clients or the local IT community.
About Loren
Loren has been working in Information Technology since 1995 when he started his IT career in as a Network Technician. Since then, he has designed, installed and supported Hawaii businesses from various industries including healthcare, finance, insurance, construction and legal, just to name a few. Throughout his career, he has continuously developed both his technical and management experience earning him the reputation as the “go-to” resource for technical, operational and managerial IT consulting. As a former executive of one of Hawaii’s largest IT consulting firms, Loren brings his first-hand experience of managing the growth of a successful IT support consulting firm to the HI Tech Hui ohana.
Anne-Marie Lerch
CXO and Head of Finance
Anne-Marie’s Why
Before starting HI Tech Hui and moving to Hawaii, I had my dream job! I woke up every morning excited to go to work, my colleagues became my close friends so it was like spending every day working with your friends and getting a LOT done. In my younger years I had feelings of sadness and depression and worked really hard at creating an amazing life for myself. That's why it was so important for me to create a company culture founded in the philosophy of happiness. I believe that life is about happiness because we only live once. I wanted to create an organization where our employees are happy and deliver the best customer experience. We want to help provide happiness to our clients and everyone that we interact with. We believe that happy employees deliver great service! I envision a group of like-minded individuals that enjoy going the extra mile to bring happiness to others. Whatever we’re doing, no matter the project or the time crunch, whether it is a gift, an extra phone call, an email to brighten someone’s day.
About Anne-Marie
As a female entrepreneur paving the way in the cyber security services industry, Anne-Marie Lerch is a founding partner of both HI Tech Hui, a Hawaii based IT and cybersecurity company, and Cyberuptive, Hawaii’s only locally owned 24x7 Security Operations Center. Her passion for business strategy and technology has led her company to become one of the leading, fastest-growing IT support and cyber security companies in Hawaii.
With more than 20 years of experience in the field, Lerch has become an industry leader. She specializes in project management for software development projects, and has managed multiple large-scale enterprise software development and Big Data projects. Lerch has previously worked for companies such as Accenture, Microsoft and Zappos (a subsidiary of Amazon) as well as various start-ups.
Chuck Lerch
CXO and Head of Cybersecurity
Chuck’s Why
I LOVE fixing things. I found my passion for cybersecurity when I was in high school working for a defense contractor and learning about industrial espionage and how other countries were trying to steal our country's intellectual property that my family has been defending since the revolutionary war. My whole career has been focused around cybersecurity before most people even knew what it was. We are under constant attack, so my goal for creating HI Tech Hui is to have a team to protect as many companies as we can because of my love for this country, the companies and the people in it.
About Chuck
Chuck Lerch is an expert in IT Architecture and Infrastructure. His diverse experience with multiple industries and startups has helped him solve the most technical and complex IT problems. He's been the CIO and CTO at numerous companies with great emphasis on security. His passion for secure networks is what lead him to his love and vision to bring cybersecurity solutions to the Hawaiian islands.
Geniuses
Joe
Solutions Architect
Joe has been working in the Information Technology space since he started his IT Career in 1994 as a Co-Op at Northern Telecom (Nortel) in Richardson, Texas. For the next 16 years, Joe has expanded his Network Expertise in a variety of industries including Consumer Goods, Network Consulting Services, Aviation, and Insurance, working alongside companies such as Procter and Gamble, International Network Services, and Aviall. In 2010, Joe further augmented his IT expertise as a Sales Engineer with Radware and then as a Systems Architect with Optiv. This vast array of experience as an End User, Reseller, Consultant, and Vendor in both Networking and Cyber Security is what now allows him to provide unique perspectives and vast knowledge to assist the IT needs in Hawaii.
Joel
Systems Engineer
Joel is a certified systems engineer with an extensive record of accomplishments in architecting, deploying and supporting infrastructure and applications in enterprise-scale environments. His specialties include Active Directory, architecture, virtualization, and networking.
Kicking Assets
Katie
Kara
Rejoy
Francis
Wizards
Ally
Of Lightbulb Moments
Carm
Of Office Happiness
Taylor
Of Planning
Phyllis
Of Multitasking
Ramona
Of Creating Opportunities
Jessica
Of Project Management
Tech Overlords
Kevin
Philip
Nate
Harrison
Our Clients
HI Tech Hui's customers span across multiple industries such as healthcare, financial institutions, major utility companies, theme parks, construction and accounting firms to name a few. Our 100+ customers have chosen HI Tech Hui as their go to partner for managed services, cybersecurity and IT Consulting.
Since a handful of our customers come to us for cybersecurity protection, many of them prefer to go incognito. References and client reviews are available upon request.
Our current customers are:
- Credit Unions
- Engineering Companies
- Accounting Firms
- Law Firms
- Moving and Storage
- Consulting Firms
- Utility Companies
- Transportation
- Consulting
- Retail
- Healthcare
- Construction
Client Reviews
"If Protecting Your Company Against Debilitating Ransomware Attacks Is Important To You, Then I Would Strongly Suggest Working With Hi Tech Hui."
"Ransomware is real. About 6 months before finding HI Tech Hui, our company was hit twice with cyber attacks. HI Tech Hui's team did an unbelievable job restoring our system after being hit by ransomware. Their customer service has been consistently superior; quickly addressing our cybersecurity issues and implementing effective security protocols that safeguards us from further attacks. Their positive and courteous attitudes, financially conscientious practices, along with being well versed in all aspects of IT are just a few of the standout areas within HI Tech Hui's IT service offerings.
The greatest benefit we’ve received by selecting Hi Tech Hui has been the PEACE OF MIND we now have knowing that we are being ACTIVELY protected by experts who truly care for their client’s wellbeing and is able to provide the expertise that we need. If we couldn’t effectively begin protecting ourselves from ransomware, we’d probably be out of business by now. For some, recovering from such attacks may not be financially possible. We have dealt with many vendors over the past 15 years and consider Hi Tech Hui to be head and shoulders above the rest. What I’m sharing is not a sales pitch. It’s a cry out to those who are either unprotected or are in a relationship with a marginally qualified service provider. I really wouldn’t wish what we went through (ransomware attacks) on anyone. Be akamai and proactive rather than reactive and connect with the experts at HI Tech Hui."
Al H.
Vice President
"HI Tech Hui offers cutting edge technology, a high volume of information to their customers, and works with strong vendors."
"So far we are really happy with the Cylance implementation. I am so glad that we signed up for the threat zero services. I actually think that the services are essential to get Cylance properly setup and configured the first time. I would highly recommend that your clients get this consulting service if they are going to get Cylance."
David T.
IT Director
"What a great experience"
"At day one, HI Tech Hui was able to target our IT challenges and apply solutions with impressive urgency. Due to their amazing responsiveness and IT expertise, we have been able to save time and focus our attention on our day-to-day operations of our business. Through them, we gained a whole portfolio of new talent and access to reliable technological skills which has helped immensely in creating timely solutions and better results for our IT needs."
Anthony S.
Business Development and Marketing
"I also sleep better knowing I won’t wake up and have to deal with hijacked or ransomed data files."
"Cylance just works! It does it’s job quietly (silently), reliably and quickly. I have a couple of customers who like to surf the web in very dangerous places. They were getting viruses almost daily, each had ransomware several times, no other AV program had prevented it. After installing CylanceProtect, neither of them has a virus in over a 18 months now. It has freed up a lot of my time to do more important tasks. I am not wasting my time on annoying cleanup tasks. I also sleep better knowing I won’t wake up and have to deal with hijacked or ransomed data files."
Henry D.
CEO
"We always recommend High Tech Hui, they are Hawaii's cybersecurity experts"
"When our customers ask us to refer them to an IT Security company, we always recommend High Tech Hui, they are Hawaii's cybersecurity experts. When it comes to protecting our customers network and systems there is no other company we trust more."
Jared G.
President
Minnette J. Guyo Business-Office Manager"Working with HI Tech Hui has been great, the IT support team has been amazing."
"I used to be so paranoid that my computers are going to crash and we'll lose all our important files. It happened twice in the past so file recovery has been terrible experience for us. At that time I thought backing it up locally was good enough. Now, I feel better because I know it's backed up with HI Tech Hui, a company founded in Hawaii. And what I love the most is that I can peacefully be out of the office now without having my staff bother me for any computer and technical issues. Now all we have to do is call HI Tech Hui. Working with HI Tech Hui, based in Honolulu has been great, the IT support team has been amazing and I haven't had any complaints yet."
Donna D President"With HI Tech Hui's Expertise, We've Achieved Higher Levels Of IT Security And Peace Of Mind"
"The most significant benefit to our company since moving to HI Tech Hui is achieving a higher level of security in our network and data infrastructure through their recommendations and implementations. HI Tech Hui has genuinely been honest and upfront with every IT recommendation for our consideration. The knowledge, experience, and integrity of HI Tech Hui's professional staff, allows us to entrust these Cybersecurity and IT experts with our business IT infrastructure. Being locally owned and operated eliminates any time zone differences and most importantly, personifies the spirit of "Aloha". We consider ourselves very fortunate to be connected to such a reputable organization. They are Ohana. We highly recommend HI Tech Hui for your peace of mind!"
"A SMART Team Looking For The Right Solution For YOU"
HI Tech Hui has always been there to provide managed IT support, resources and IT skill-sets when we needed them most. Their team members are really smart, they are in touch with the latest technologies and trends (including cyber threats) and they will find the right solution for you. They support the local community and know their products well.
Adam C.
Network and Datacenter Services
Ellen C. Office Manager"Friendly Experts Communicating On My Level"
HI Tech Hui helped us move our data to the cloud for easy and secure access while in the office and especially while we're working away from the office. I really like working with HI Tech Hui's help desk, as I don't have to wait for a specific person to get back to me. Everyone we've worked with at HTH is friendly and knowledgeable. They're able to "dumb it down" to help me understand technical issues.
Erina Y. Law Firm Senior Partner"HI Tech Hui Is Helping Us To Optimize Our Network Structure - Improving Our Overall Efficiency With Genuine Customer Service"
In our industry, the phrase “time is money” takes on its literal meaning. Every minute that is spent where an employee is googling how to fix a tech issue is wasted, when that time could have been used to help our clients with their legal matters. HI Tech Hui helps us to reclaim that lost time by taking care of any issues we may run into. Not only do they fix IT issues on a day-to-day basis, HI Tech Hui is working with us to optimize our network structure to improve our overall efficiency.
When we first contacted Hi Tech Hui to inquire about their services, we were told that customer service was at the core of their business. Each interaction has proven this, but what really set them apart was when we had our first tech-related emergency during the onboarding process. It was during an afternoon on the day before the start of a three-day weekend, and it seemed like none of the techs would be available on such short notice. Imagine our surprise when the co-owner himself showed up at our office within the hour! That’s when we knew we made the right decision.
We rely on tech too much to not have it be taken care of by experts. Most of us aren’t experts, so why not place that responsibility in good hands?
