Updates And Resources From HI Tech Hui During The Coronavirus Outbreak

HI Tech Hui will continue to provide support to our clients during these emergency situations. We are taking steps and have plans in place to mitigate the risk of exposure to and transmission of COVID-19 and maintain the health and safety of our clients, employees and their ohana. We will continuing to use every effort to deliver uninterrupted essential services to our clients.

  • Employee education: Our team has been provided guidelines for keeping themselves and those they come in contact with healthy. These guidelines include staying home if sick, frequent hand cleaning and work surface sanitization.
  • Customer Support: HI Tech Hui is built to operate anywhere and anytime. Our cloud infrastructure and secure connections to client environments allow us to operate uninterrupted in the event our employees cannot go into the office.
  • On-site Support: HI Tech Hui will continue to provide on-site support as necessary. We will take all necessary precautions to protect our employees and clients from possible exposure when going on-site. This will continue unless events require us to adjust this arrangement. Should you have any limitations/restrictions on vendor visits, please let us know and we will respect and honor them.
  • Travel: As of today, HI Tech Hui is limiting all non-essential travel in order to reduce the risk of possible exposure. We will keep this measure in place as long as necessary. Any employees who travel outside the state of Hawaii will ONLY work from home for no less than 15 days after returning.

This situation is affecting all of us on a global scale. We are fortunate, as a State, to be weathering this storm well however we want to be sure that we have the processes and plans in place to be able to deliver and respond to issues that affect your business and security should the worst happen.

*** HTH CUSTOMER UPDATE 3/23/2020

At 4:30 p.m. today, the City’s “Stay-At-Home/Work-At-Home” order goes into effect. As an essential business “that supplies other essential businesses with the support…necessary to operate” HI Tech Hui will continue to service our clients, without interruption. In alignment with the spirit of the order, all support and meetings that can be done remotely will be done remotely. On-site visits will be limited to essential and critical visits only.

We also recognize that this is a difficult time for all of us…the Hawaii community. Businesses and employees that were not ready to work from home need help; be it technically or financially. We want to do our part in helping EVERYONE get through this situation. If you or someone you know (even if they are not a HTH client) are in a rough spot and could use our support in any way, please let us know. We want to do our part in helping the community weather this storm.

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COVID-19 may be a wake-up call for some better strategies, policies, and procedures to protect our employees, clients, and overall operations. HI Tech Hui firmly believes in supporting not only our clients, but our Hawaii business community during these emergency situations. Let’s talk about making sure your team is operational and able to work safely from their homes. Call now for a free business IT consultation to see where we can be of assistance to your organization: (808) 206-8549.

If you have any questions or to take advantage of the any of the above offers, please email us: [email protected]

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